Info

Accelerate! with Andy Paul

“Accelerate Your Sales Power.” Are you completely satisfied with your sales performance? Then Accelerate! your sales skills, leadership traits, and personal development, with sought-after speaker, best-selling author and sales sage, Andy Paul. Six times a week, Andy interviews the world’s foremost sales minds and extraordinarily interesting people like Jeffrey Gitomer, Robert Cialdini, Jill Konrath, Anthony Iannarino and Tim Sanders -- to uncover the strategies and insights you can use to generate massive value for your customers and epic wins for you. Get inspired with proven strategies to bust through limiting mindsets, amplify your value to buyers and outsell the competition. Whether you’re a sales leader, AE, AM, SDR, CEO, or entrepreneur, YOU want to generate better leads, close more sales and grow your accounts, and Accelerate! is the preeminent podcast for fast breakthroughs. Check out our growing catalog of 350+ hard-hitting episodes now.
RSS Feed Subscribe in Apple Podcasts
2020
January


2019
December
November
August
July
May
March
February


2018
July
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


2016
December
November
October
September
August
July
June
May
April
March
February
January


2015
December
November
October


All Episodes
Archives
Now displaying: Page 1
Aug 17, 2016

My guest is Shep Hyken, a leading expert in Customer Service and the Customer Experience, a Hall of Fame Speaker, and New York Times & Wall Street Journal bestselling author of The Cult of the Customer and The Amazement Revolution. Among the many topics Shep and I discuss are the experience economy and how that influences how you sell and support your customers. He lays out the critical difference between customer service and customer success, and describes his 6-step program for building a culture of customer service in your team.

 

MORE ABOUT SHEP HYKEN

What’s your most powerful sales attribute?
I think reputation has a whole lot to do with it - the confidence that we create through the reputation we have.

Who is your sales role model?
You (Andy Paul). Also, Zig Ziglar and Tom Hopkins.

What’s one book that every salesperson should read?
The Experience Economy by B. Joseph Pine II and James H. Gilmore.

What music is on your playlist right now?

I love Eric Clapton; Santana, The Allman Brothers.

 

CONTACT SHEP HYKEN

Website: www.shephyken.com

Google: “Shep Hyken”

0 Comments
Adding comments is not available at this time.